Website Terms of Use and Online Store Policies

Welcome to the watches.watch website (referred to as “the Website”), operated by Nos Luxe Group sp. z O.O (Company Number: 0000782931).

Throughout the Website, terms like “we,” “us,” and “our” refer to Watches Watch. 

This document outlines :

  1. The terms of use for accessing and interacting with the Website.
  2. The terms and conditions governing the purchase of products (“Products”) from the Website. 

    Separate terms apply if you are purchasing Products as a Business Customer. 
    By accessing or using our Website or purchasing Products through the Website, you agree to these Terms and Conditions (“Terms”).

    If you do not agree to these Terms, please refrain from using the Website or making purchases. 

    Updates and Changes

    We reserve the right to update or modify these Terms at any time by posting changes on the Website. It is your responsibility to review this page periodically.

    Continued use of the Website following such changes constitutes your acceptance of the updated Terms. 

    Online Store Terms – Consumers (B2C)

    The following terms apply to purchases made by individual consumers from the Website.

    A. Required Information

    We provide the following details for all purchases:

    • A description of the main characteristics of the Products on the Website and in your order confirmation. 
    • The total price, including delivery and packaging charges. 
    • Delivery arrangements. 
    • Your right of cancellation. 
    • The language of the contract, which will be Polish or English. 

    B. Placing an Order

    Website Purchases:

    Your order represents an offer to purchase the specified Products. Acknowledgment of the order does not imply acceptance or the formation of a contract. 

    We will confirm acceptance by email, indicating that your order is ready for dispatch or has been dispatched (“Order Confirmation”). At this point, a contract between you and us is established. 

    We reserve the right to: 

    1. Refuse any order. 
    2. Limit sales by person, region, or jurisdiction. 
    3. Cancel orders due to stock issues, pricing errors, or discontinued products. 
    If any issues arise, we will inform you promptly. 

    C. General Purchase Terms

    We may limit or cancel quantities per order, customer, or household for reasons such as: 

    • Stock limitations. 
    • Pricing or product description errors. 
    • Delivery constraints. 

    If your order cannot be fulfilled, we will notify you and refund any payments within seven working days, unless there are concerns about fraud or identity verification. 

    You agree to provide accurate and updated information, including contact details and payment information, to facilitate transactions. 

    Products

    Some Products are available exclusively through our Website and may be in limited supply. These items are eligible for return or exchange only in accordance with our Return Policy

    All descriptions, images, and illustrations of Products on our Website or other communications  are intended for general reference only. While we make every effort to display colors and details accurately, actual Products may vary slightly due to device display settings or other factors. 

    Pricing

    Product prices are listed on the Website and may change without notice. Prices include applicable EU Polish VAT but exclude delivery charges, which are detailed separately.

    For European customers, the final order price may vary depending on the VAT rate in your country compared to the Polish VAT rate of 23% (in accordance with the directive of the European Tax Authority).

    If we discover an error in the price of a Product after you place an order, we will notify you as soon as possible. You will then have the option to reconfirm your order at the correct price or cancel it. If we cannot reach you, we will treat the order as canceled. For canceled orders already paid, a full refund will be issued. 

    Accepted payment methods include Visa, Visa Electron, Mastercard, American Express, Apple, Google Pay and Direct Bank Transfer. 
    Products must be paid for in full before dispatch. 

    We reserve the right to modify or discontinue any Product without notice and are not liable for changes, price adjustments, or suspensions. 

    Delivery

    Products are delivered via courier or postal service to the address provided at checkout.
    Delivery Regions and Charges 

    • Poland, EU, UK :Free 
    • Iceland, Malta, Cyprus and  rest of the World: 99 EUR

    Note: 
    We do not ship to certain countries where local regulations require specific insurance or prohibit deliveries. 
    For international shipments outside the EU customs duties, import taxes, and other fees may apply. These fees are not included in our delivery charges and are the customer’s responsibility to pay directly to the relevant authorities. 

    Risk and Liability

    Ownership and responsibility for the Product transfer to you upon delivery. 

    Delivery Times

    Delivery times depend on product availability and destination: 

    – In-stock items (immediate shipment):** Dispatch within 2-4 business days. 

    – Other items (usually ships): Estimated dispatch times will be provided on the product page.

    Specific delivery date requests will be accommodated when possible. If we cannot meet the requested date, we will provide an alternative. 
    Delivery timelines are estimates and may be subject to delays beyond our control. We are not liable for such delays. 

    Right to Cancel

    If you are a EU resident, you have the right to cancel your online order within 14 days of receiving the Product. A full refund, including the price and standard delivery charges, will be issued as per our Refund Policy 
    Exceptions: Personalized or custom-made Products can only be refunded if faulty. 

    To cancel your order: 
    – Email us at hello@watches.watch. Provide your name, order details, and contact information. 

    – Alternatively, complete the Cancellation Form and mail it to the address provided on the form. 
    This cancellation right does not affect your rights to reject faulty Products. 

    Faulty Products

    If a Product is faulty you have the right to:
    – Within 30 days of receipt: Return the Product for a refund. 
    – After 30 days: Request a repair or replacement. If repair or replacement is not possible, a refund will be provided. 

    For assistance with faulty Products, contact us at hello@watchws.watch 
    All returns for faulty items must comply with our Refund Policy

    Liability

    We are not responsible for any economic or business losses, including but not limited to loss of profits, revenue, contracts, anticipated savings, data, goodwill, or unnecessary expenditure. Additionally, we are not liable for any indirect or consequential losses that were not reasonably foreseeable at the time of your use of the Website or when a contract for the sale of goods was formed. 

    However, we do not exclude or limit our liability for any death or personal injury caused by negligence on our part. 

    Your Statutory Rights

    Nothing in these Terms affects your statutory rights. If you have questions about your statutory rights, we recommend contacting a legal professional. 

    Force Majeure

    We are not liable for delays or failure to perform due to events beyond our control, such as natural disasters, strikes, or regulatory actions. In such cases, we are entitled to a reasonable extension of time to fulfill our obligations. If the delay exceeds eight weeks, you may terminate the contract with 10 days’ written notice. 

    General Terms 

    Entire Agreement
    This contract constitutes the entire agreement between both parties and overrides all prior communications or understandings related to the subject matter. 

    Waiver
    Failure to enforce any term does not constitute a waiver of that term or other rights. 

    Third-Party Rights 
    No term of this contract is enforceable by a third party under the Contracts (Rights of Third Parties) Act 1999. 

    Governing Law and Jurisdiction 
    This contract is governed by the laws of Poland. Disputes will be resolved exclusively in the courts of Poland. 

    Website Usage Terms

    Accuracy of Information
    We strive to ensure accuracy but do not guarantee that all information on the Website is error-free, current, or complete. Use of the Website and reliance on its content is at your own risk. 

    Intellectual Property 
    All content and materials on the Website remain the intellectual property of Watches of watches.watch or its licensors. You may not copy, distribute, or commercially exploit any part of the Website without express permission. 

    Age Restrictions 
    Products are not sold to children. Individuals under 18 may only use the Website under parental or guardian supervision. 
    This rewritten version simplifies the language, enhances readability, and maintains professional clarity. Let me know if further refinements are needed!

    D. Prohibited Use

    When using our Website, you agree not to: 

    Use the Website for any unlawful, obscene, immoral, or unauthorized purpose or violate applicable laws in your jurisdiction. 

    • Copy, duplicate, reproduce, sell, resell, or exploit any portion of the Website without our express written consent. 
    • Upload or transmit viruses, malware, or any other harmful code that could disrupt or damage the functionality of the Website, other websites, or the Internet. 
    • Infringe upon or violate our intellectual property rights or the rights of others. 
    • Use the Website to harass, harm, insult, defame, intimidate, or discriminate against anyone based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability. 
    • Submit false or misleading information. 
    • Collect, track, or misuse personal information from others, or engage in spamming, phishing, pretexting, scraping, or crawling activities. 
    • Interfere with the security features of the Website or circumvent any measures we have in place. 
    • Use the Website to send unsolicited emails or materials for promotional purposes or engage in similar abuses. 
    • Share your login credentials, including passwords, with anyone else. You are responsible for maintaining the confidentiality of your account information.  

    E. Optional Tools

    We may provide access to third-party tools over which we have no control or oversight. These tools are provided “as is” and “as available,” without warranties, representations, or conditions of any kind. 
    Your use of third-party tools is entirely at your own risk and discretion. You are responsible for ensuring that you understand and agree to the terms of use provided by the relevant third-party provider(s). 
    In the future, we may offer additional tools or features on the Website. Any such updates will also be subject to these Terms. 

    F. Third-Party Links

    Our Website may include content, products, or services provided by third parties. Links on the Website may direct you to external websites that are not affiliated with us. 
    We do not guarantee the accuracy or reliability of third-party materials and are not responsible for any harm, damages, or losses resulting from interactions with third-party content, products, or services. 
    Please review third-party policies and terms carefully before engaging with them. Complaints or concerns related to third-party products or services should be directed to the respective provider. 

    G. Comments, Feedback, and Submissions

    By submitting comments, feedback, or other materials to us, you grant us unrestricted rights to edit, publish, distribute, and otherwise use your submissions in any medium without compensation or obligation to respond. 
    You agree not to submit content that: 

    – Violates any third-party rights, including copyrights, trademarks, privacy, or other proprietary rights. 
    – Contains unlawful, abusive, defamatory, or obscene material. 
    – Includes viruses or malware that could harm the Website or its users. 
    – Uses false information, impersonates someone else, or otherwise misleads us or others about its origin. 
    We may monitor, edit, or remove content we determine to be objectionable or in violation of these Terms, but we are not obligated to do so. 
    You are solely responsible for the accuracy and legality of your submissions. 

    H. Personal Information

    The submission of personal information through the Website is governed by our [Privacy Policy](#). We treat your personal data with confidentiality, except where disclosure is permitted under our Privacy Policy. 

    I. Modifications and Errors

    We reserve the right to: 

    1. Modify, suspend, or discontinue the Website or any part of it without notice or liability. 
    2. Update or amend these Terms at any time. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms. 
    3. Correct errors, inaccuracies, or omissions in the Website’s content, including product descriptions, pricing, and availability, without prior notice. 

    We are not responsible for delays in updating Website information or any inaccuracies that may occur. 

    J. Website Security and Misuse 

    We cannot guarantee that the Website will be free of bugs, viruses, or other vulnerabilities. You are responsible for protecting your systems with appropriate security software. 
    You agree not to: 

    • Introduce malicious code, such as viruses, worms, or Trojan horses, to the Website. 
    • Attempt to gain unauthorized access to the Website, servers, or connected databases. 
    • Launch denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks. 

    Breaching these provisions is a criminal offense under the **Computer Misuse Act 1990**. We will report such breaches to law enforcement authorities and cooperate fully in any investigation. 

    k. Linking to Our Website

    You may link to our homepage, provided that: 

    • The link is in a fair and legal manner that does not damage our reputation or imply any association or endorsement without consent. 
    • The Website is not framed on any other site. 

    We reserve the right to withdraw linking permissions at any time. For other uses of Website content, please contact hello@watches.watch

    L. Disclaimer of Warranties and Limitation of Liability

    The Website is provided “as is” without warranties of any kind, whether express or implied. We do not guarantee that the Website will be uninterrupted, timely, secure, or error-free. 

    We disclaim all liability for: 

    • Inaccuracies or errors in the Website’s content. 
    • Losses or damages resulting from reliance on Website information. 
    • Interruptions, technical issues, or the unavailability of the Website. 

    We are not liable for: 

    • Loss of sales, business, or revenue. 
    • Loss of data, goodwill, or reputation. 
    • Indirect or consequential damages, even if foreseeable. 

    This limitation does not exclude liability for death or personal injury caused by negligence or any other liability that cannot be excluded under applicable law.
    If you are dissatisfied with the Website, your sole remedy is to discontinue use. 

    M. Termination

    We reserve the right to modify or terminate your access to the Website at any time, with or without notice, whether temporarily or permanently. This includes suspending access to specific features or discontinuing the Website entirely. 

    N. Identification

    You agree to indemnify, defend, and hold harmless Nos Luxe Group sp. z O.O, along with its parent company, affiliates, subsidiaries, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, employees, and interns, from any claims, damages, losses, or demands. This includes reasonable legal fees resulting from: 

    1. Your violation of these Terms or the documents referenced within. 
    2. Your breach of applicable laws or regulations. 
    3. Any infringement of third-party rights caused by your actions on or misuse of the Website.